YieldStream®SA — Terms of Service

1. About these terms

These terms are a contract between you (the "Operator", "you") and Wentworth Standard Ltd (t/a PropAuto.ai; company number 13628086; 20 Wenlock Road, London, N1 7GU) ("PropAuto", "we", "us"). They govern your use of the YieldStream®SA platform and the operator portal at app.propauto.ai (the "Service"). By creating an account or using the Service you accept these terms.

2. Business use only (B2B)

The Service is provided to businesses for business purposes only. By accepting these terms you confirm that you are entering into this contract for purposes relating to your trade or business and not as a consumer. You acknowledge that consumer-protection rules that apply to contracts with consumers — including the consumer subscription-contract regime under the Digital Markets, Competition and Consumers Act 2024 (when it comes into force) — do not apply to this contract. We may ask you to provide your trading or business name when you sign up.

3. Eligibility & account

You must be at least 18 and authorised to bind your business. You are responsible for your account, your login access and all activity under your account. Keep your access secure and tell us promptly of any unauthorised use.

4. The Service

YieldStream®SA automates landlord acquisition for serviced-accommodation operators. When a landlord submits a property through your branded valuation form, the platform generates a branded prospectus and revenue estimate for the landlord and an alert, lead score and analysis for you. A "Valuation Run" means one such automated valuation generated through your account. We may improve, change or withdraw features from time to time; we will not materially reduce the core Service you pay for without reasonable notice.

5. Free runs, then paid subscription (activation trigger)

5.1 On sign-up you receive 5 free Valuation Runs. We capture your payment card at sign-up, but we do not charge it during the free runs.

5.2 Your paid subscription starts automatically when you attempt your 6th Valuation Run ("Activation"). At Activation, standard subscription billing begins from that date.

5.3 Billing is by subscription, not per run. From Activation onward, Valuation Runs count against your plan's monthly allowance; there is no separate per-run charge.

5.4 We will send you a clear notification before your card is first charged, so you know Activation is about to occur. If you do not want to start a paid subscription, do not attempt a 6th run, and you may cancel before Activation.

6. Plans & prices

6.1 Starter — £89 per month: 15 Valuation Runs/month and the full automation pipeline.

6.2 Pro — £179 per month: 75 Valuation Runs/month, plus AI lead grading, profit analysis, pitch-angle analysis, local SA regulation data, the leads dashboard, and branded agreement generation.

6.3 Annual plans (offered through the mentor/community channel only): Starter £890/year; Pro £1,590/year. Annual plans are committed for the 12-month term once the money-back window in clause 8 has closed.

6.4 Additional Valuation Runs may be purchased in blocks of 10 for £45 per block. Blocks are charged at the time of purchase and are non-refundable once purchased.

7. VAT

All fees are stated exclusive of VAT. PropAuto is not currently registered for VAT, and no VAT is charged at present. If PropAuto becomes VAT-registered, VAT will be added to fees at the prevailing rate from the date registration takes effect, and we will give you advance notice before any VAT is first applied.

8. 14-day money-back guarantee

8.1 This is a commercial guarantee we choose to offer. It is not a statutory cancellation or cooling-off right (those apply to consumers; this is a business contract — see clause 2).

8.2 If you cancel within 14 days of your first paid charge (i.e. within 14 days of Activation), we will refund that first charge in full and cancel your subscription. The refund and the cancellation happen together as a single action.

8.3 The full refund applies to both monthly and annual plans, and applies in full even if you have used Valuation Runs during the 14-day period. We do not deduct for runs used.

8.4 After the 14-day window: monthly subscriptions continue on a rolling monthly basis until cancelled; annual subscriptions are committed for the remainder of the 12-month term.

9. Renewal, price changes & cancellation

9.1 Monthly subscriptions renew automatically each month; annual subscriptions renew automatically each year, unless cancelled.

9.2 You can cancel at any time through the self-service billing portal (powered by Stripe) in your account. For monthly plans, cancellation takes effect at the end of the current paid month and you retain access until then. For annual plans, cancellation outside the 14-day window takes effect at the end of the committed term (no mid-term refund).

9.3 We may change prices on renewal. We will give you at least 30 days' notice of any price change before it takes effect, and you may cancel before it applies.

10. Acceptable use

You agree not to: use the Service unlawfully or for any unlawful purpose; use it to contact landlords or process their data without a proper lawful basis; upload data you are not authorised to use; copy, resell, sublicense or white-label the Service or portal except as we expressly permit; reverse-engineer, scrape or attempt to disrupt or gain unauthorised access to the Service; or use the Service to send unlawful, deceptive or harassing communications. We may suspend access for serious or repeated breach.

11. Your responsibilities for landlord data

The Service lets you collect and process personal data about landlords. You are responsible for: having a proper lawful basis to collect that data and to contact those landlords; the accuracy of the data you input; complying with electronic-marketing rules (PECR) in your communications; and dealing with any requests or complaints from your landlords about your use of their data. We make the Landlord Privacy Notice available through the valuation form for transparency, but it does not replace your own responsibilities as the business dealing with those landlords.

12. Data protection

Each party will comply with applicable UK data protection law. How we process personal data is described in our Privacy Policy. The processing of landlord personal data through the Service will be governed by a separate data processing agreement, which will be provided and form part of these terms.

13. Intellectual property

We (and our licensors) own all intellectual property in the Service, the platform and our branding. You receive a non-exclusive, non-transferable right to use the Service during your subscription. You own your own business data and branding; you grant us the rights needed to host and process it to provide the Service.

14. Estimates, analysis & no advice (important)

14.1 Revenue figures, occupancy estimates and "projected profit" produced by the Service are illustrative estimates based on third-party market data and automated analysis. They are NOT guarantees of income or returns, and they are NOT financial, investment or valuation advice. Actual results vary.

14.2 Local serviced-accommodation regulation data is provided for general information only and is NOT legal advice. Rules change and vary by location; verify the current position before relying on it.

14.3 AI-generated lead scores and pitch guidance are decision-support tools to inform your own judgement; they are not a substitute for it.

14.4 You are responsible for the decisions you take and the way you deal with landlords.

15. Warranties & disclaimers

We provide the Service with reasonable skill and care and will use reasonable efforts to keep it available. Except as expressly stated, the Service is provided "as is" and we do not warrant that it will be uninterrupted or error-free, or that third-party data or AI outputs will be accurate or complete.

16. Liability

16.1 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything that cannot be limited by law.

16.2 Subject to 16.1, neither party is liable for loss of profit, revenue, business, anticipated savings, goodwill or data, or for any indirect or consequential loss.

16.3 Subject to 16.1, our total aggregate liability arising out of or in connection with these terms is limited to the total fees you paid to us in the 12 months before the event giving rise to the claim.

16.4 We are not liable for losses arising from your business decisions, from your dealings with landlords, or from the accuracy of third-party market data or AI outputs beyond our duty of reasonable skill and care.

17. Confidentiality

Each party will keep the other's non-public information confidential and use it only to perform or use the Service, except where disclosure is required by law.

18. Suspension & termination

We may suspend or terminate your access for non-payment or material breach. Either party may terminate on reasonable notice in accordance with the subscription term. On termination your right to use the Service ends; provisions that by their nature should survive (including clauses 13–16) continue.

19. Changes to these terms

We may update these terms. For material changes we will give reasonable notice (e.g. by email or in the portal). Continued use after the change takes effect means you accept the updated terms.

20. General

These terms are the entire agreement between us on their subject matter. If any provision is unenforceable, the rest continues in force. A delay in enforcing a term is not a waiver. Neither party is liable for failure caused by events beyond its reasonable control. You may not assign these terms without our consent; we may assign them in connection with a business transfer. Notices to us: support@propauto.ai.

21. Governing law & jurisdiction

These terms and any dispute relating to them are governed by the law of England & Wales, and the courts of England & Wales have exclusive jurisdiction.